Table 1 Interview guide
From: Key stakeholders’ views on the quality of care and services available to frail seniors in Canada
1. How are you interested/involved in the care of frail seniors? | |
2. In your opinion, what, if anything, is different about the provision of care to frail seniors compared to other patients? | |
3. In your opinion, what are the most important components of quality of care for frail seniors? Probe: – What components of healthcare services, resource utilization, models of care are especially important for this population? | |
4. Do you know of any instances where frail seniors did not receive quality care? If so, why didn’t they receive quality care? Probes: – Were there particular things about their health problems that might help explain why they did not receive quality care? – Were there aspects of their psychological health or social environment that might help explain why they did not receive quality care? – Were there aspects of their family environment that might help explain why they did not receive quality care? – Were there things about the establishment in which they received care that might help explain why they did not receive quality care? | |
5. Imagine a future ten years from now and that your province was well organized to care adequately for frail seniors. What does that future look like to you? Probes: – What would high quality care and services look like? – In contrast, what would poor quality care and services look like? |