Table 6 Amount of faxes sent and calls made to General Practitioners and pharmacists per shift regarding prescription issues
Median number of faxes sent to pharmacy during a shift Mean (range) | Median number of calls to pharmacy during a shift Mean (range) | Median number of faxes sent to GP for all prescription- related issues during a shift Mean (range) | Median number of calls to GP for all prescription-related issues during a shift Mean (range) | ||
|---|---|---|---|---|---|
Managers and HIOs | 3.5 | 2.5 | 0.3 | 0.0 | |
2.5 | 2.5 | 2.1 | 0.5 | ||
(0–4) | (0–5) | (0–8) | (0–2) | ||
N = 3 | N = 3 | N = 4 | N = 4 | ||
Staff type | RNs | 3.0 | 2.5 | 0.3 | 0.0 |
3.5 | 3.1 | 3.1 | 2.8 | ||
(1–7.5) | (0–20) | (0–15) | (0.5-15) | ||
N = 21 | N = 21 | N = 22 | N = 19 | ||
ENs and AINs | 1 | 1.5 | 1.5 | 1.0 | |
2.5 | 1.9 | 2.9 | 2.0 | ||
(0–20) | (0–10) | (0–10) | (0–25) | ||
N = 24 | N = 22 | N = 29 | N = 22 | ||
Mainly paper | 1.0 | 1.0 | 0.0 | 0.0 | |
0.9 | 1.0 | 2.3 | 0.6 | ||
(0–3) | (0–3) | (0–9) | (0–2) | ||
N = 15 | N = 13 | N = 17 | N = 13 | ||
Facility documentation System | Mostly computers | 2.5 | 2.0 | 2.0 | 1.0 |
4.2 | 2.7 | 2.8 | 2.7 | ||
(0–20) | (0–10) | (0–10) | (0–25) | ||
N = 17 | N = 17 | N = 21 | N = 16 | ||
Nearly paperless | 3.0 | 2.8 | 2.5 | 2.0 | |
3.6 | 3.5 | 3.6 | 3.1 | ||
(1–7.5) | (0–20) | (0.5-15) | (1.5-15) | ||
N = 16 | N = 16 | N = 17 | N = 16 | ||
Total - all participants | 2.0 | 2.0 | 1.5 | 1.5 | |
2.9 | 2.5 | 2.9 | 2.2 | ||
(0–20) | (0–20) | (0–15) | (0–25) | ||
N = 48 | N = 46 | N = 55 | N = 45 |